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Fantastic Sams Complaint - prettyupsetmom09 - hair cut
Fantastic Sams Complaint

Fantastic Sams Complaint

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prettyupsetmom09 - hair cut


went to Fantastic Sams in RI yesterday and just wanted to get a "trim, my hair length was at my collarbone at the time i walked in.i called yesterday morning asking for the stylist i had before which did a good job on my hair,that's why i went back. when i arrived i saw the stylist sitting in the chair coloring her hair so i ended up with someone who did not cut my hair ever..... she did a hack job!! wanted 1/2 off the bottom and sides. she cut at least a inch or so off the length and the sides werent cut at a angle as i wanted. she put too many short layers at the bottom,then she didnt put any mouse or anything like that in my hair when she blow dried it so it flopped like a wet rag, she parts my hair in the middle when styling it which totally annoyed me. i was mad as hell! she hardly spoke to me when doing my hair and on top of that after i paid her she walked away without even saying a thing.. rude, rude, inexperienced people there. if you ever need a haircut DONT GO TO FANTASTIC SAM'S!! its going to take months for my hair to grow back!


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Comments


akasha says: (8 years ago)
 0
I took My 10 year old daughter to Fantastic Sams hair salon today 4/22/2011, with a precise clear picture of a hair style. Her hair was long and beautiful 1 length down to her back, the picture was very clear, and I explained to the hair dresser Bonny before the service that I wanted it shaped to her face, with soft layers, towards her face keeping the length. The hair dresser agreed she could do the service. Moments later she cut off 8inches off my daughters hair making her hair 3 inches from her head, I immediately, freaked out, she had cut my daughters hair so short butchering her hair so bad it is unrepairable. The cut she did is nothing like the picture at all... which was a very simple design. She hacked her hair off, and it is so bad it is all uneven jaggared, unbelievably short,looks horrible,uneven mess. I was very upset and said I did not like it at all that it looked nothing like the picture, and she said well your daughter likes it, and don't worry it will grow back. She had the boss attitude like I know what I am doing, and refused to listen to me at all...and when I said to her (after she hacked her hair off) what are you doing she said this is a graduated cut and this is how you do this, and I said all I wanted was a few layers cut in the front towards her face to give it some style. She had again the boss attitude, and said this is the way it looks.I was furiated completely furiated all day still am. Now my poor daughter has to spend Easter weekend, and go back to school on Monday looking horrible when the style was suppose to look beautiful, and she had georgeous hair. I am beside myself, wanting to do all I can to prevent this from happening to someone elese... I cannot fix this problem and it makes me feel helpless... It is something that someone took from her, just like that gone... her self esteem, something that she has worked for for a long time, and will have to wait along time to get back. At 10yrs old kids will make fun of her etc. and I can't do anything to help. I would like this Bonnie fired, and I will have a meeting with the salon owner on Wednesday...It is not just a bad hair cut, its the self esteem she took...and her bad attitude, and not, providing a service that she sold, misleading me and performing a bad hack job... she is fired in my book...



akasha says: (8 years ago)
 0
I took My 10 year old daughter to Fantastic Sams hair salon today 4/22/2011, with a precise clear picture of a hair style. Her hair was long and beautiful 1 length down to her back, the picture was very clear, and I explained to the hair dresser Bonny before the service that I wanted it shaped to her face, with soft layers, towards her face keeping the length. The hair dresser agreed she could do the service. Moments later she cut off 8inches off my daughters hair making her hair 3 inches from her head, I immediately, freaked out, she had cut my daughters hair so short butchering her hair so bad it is unrepairable. The cut she did is nothing like the picture at all... which was a very simple design. She hacked her hair off, and it is so bad it is all uneven jaggared, unbelievably short,looks horrible,uneven mess. I was very upset and said I did not like it at all that it looked nothing like the picture, and she said well your daughter likes it, and don't worry it will grow back. She had the boss attitude like I know what I am doing, and refused to listen to me at all...and when I said to her (after she hacked her hair off) what are you doing she said this is a graduated cut and this is how you do this, and I said all I wanted was a few layers cut in the front towards her face to give it some style. She had again the boss attitude, and said this is the way it looks.I was furiated completely furiated all day still am. Now my poor daughter has to spend Easter weekend, and go back to school on Monday looking horrible when the style was suppose to look beautiful, and she had georgeous hair. I am beside myself, wanting to do all I can to prevent this from happening to someone elese... I cannot fix this problem and it makes me feel helpless... It is something that someone took from her, just like that gone... her self esteem, something that she has worked for for a long time, and will have to wait along time to get back. At 10yrs old kids will make fun of her etc. and I can't do anything to help. I would like this Bonnie fired, and I will have a meeting with the salon owner on Wednesday...It is not just a bad hair cut, its the self esteem she took...and her bad attitude, and not, providing a service that she sold, misleading me and performing a bad hack job... she is fired in my book...



akasha says: (8 years ago)
 0
I took My 10 year old daughter to Fantastic Sams hair salon today 4/22/2011, with a precise clear picture of a hair style. Her hair was long and beautiful 1 length down to her back, the picture was very clear, and I explained to the hair dresser Bonny before the service that I wanted it shaped to her face, with soft layers, towards her face keeping the length. The hair dresser agreed she could do the service. Moments later she cut off 8inches off my daughters hair making her hair 3 inches from her head, I immediately, freaked out, she had cut my daughters hair so short butchering her hair so bad it is unrepairable. The cut she did is nothing like the picture at all... which was a very simple design. She hacked her hair off, and it is so bad it is all uneven jaggared, unbelievably short,looks horrible,uneven mess. I was very upset and said I did not like it at all that it looked nothing like the picture, and she said well your daughter likes it, and don't worry it will grow back. She had the boss attitude like I know what I am doing, and refused to listen to me at all...and when I said to her (after she hacked her hair off) what are you doing she said this is a graduated cut and this is how you do this, and I said all I wanted was a few layers cut in the front towards her face to give it some style. She had again the boss attitude, and said this is the way it looks.I was furiated completely furiated all day still am. Now my poor daughter has to spend Easter weekend, and go back to school on Monday looking horrible when the style was suppose to look beautiful, and she had georgeous hair. I am beside myself, wanting to do all I can to prevent this from happening to someone elese... I cannot fix this problem and it makes me feel helpless... It is something that someone took from her, just like that gone... her self esteem, something that she has worked for for a long time, and will have to wait along time to get back. At 10yrs old kids will make fun of her etc. and I can't do anything to help. I would like this Bonnie fired, and I will have a meeting with the salon owner on Wednesday...It is not just a bad hair cut, its the self esteem she took...and her bad attitude, and not, providing a service that she sold, misleading me and performing a bad hack job... she is fired in my book...




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