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Fantastic Sams Complaint - horrible customer service wentzville
Fantastic Sams Complaint

Fantastic Sams Complaint

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horrible customer service wentzville


I went for a haircut. I have long hair and was just wanting a trim. The stylist brought me back to the sink to wash my hair before my cut. All of my hair wasn't wet, and she only put shampoo on half my head. She never introduced herself as she began to cut. When she was finished, she never asked me what I thought or let me look at the back. My hair was dripping wet!!! She told me I was finished and took the cape off without offering me a blow dry! It was 15 degrees outside. I left with my shirt and coat wet from my hair dripping all over it!!! The entire time she cut my hair, she was having a conversation with the girl stationed next to her. They were trying to decide which one should go home early!!! Maybe you should pay more attention to the client right in front of you!!! Will not be back


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