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Fantastic Sams Complaint - Small town BS... - hair color
Fantastic Sams Complaint

Fantastic Sams Complaint


Small town BS... - hair color

Amanda(she's the manager) has been doing my hair for almost 3 years. I have loved it for the most part. Lately she acts like she is doing her best, when all my aquaintances seem to be thinking otherwise. I refer people to her which now feels like a mistake! SHE decided that I needed "low lights" in my hair last week. What I got was dark hair with BLONDE BLOBS OF COLOR in the temples...right in the front of course. I look like the woman off of Poltergeist after she met the monster! She got color in about five places on my face and shirt, offered me a soda, a room temperature coke,the cut was OK,and, I tipped her $10 (usually $20).I try not to complain, because most people like to go home and work with their "new-do" first. I told her at the time that I was not satisfied and she told me the color would fade. I assumed she ment it would blend eventually! I went back once and she put more bleach...I called her back,she said come in that she would take a look at it. She told me that to put what little COLOR it would take to fix the problem,would damage it! She also told me I would have to wait I think through 3 clients cut, color, and highlights! I left. I really liked how she was doing my hair, but, it feels like she is trying to "get rid" of me. All I have done is praise her work and professionalism of which I retract respectively. Seems like small town BS gossip has gotten to her... I thought she was smarter...guess not!

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