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Fantastic Sams Complaint - Nothing Fantastic about Fantastic Sams - hair cut
Fantastic Sams Complaint

Fantastic Sams Complaint


Nothing Fantastic about Fantastic Sams - hair cut

I have never been so dissappointed in a hair salon in all my life. I went in and inquired about the cost to color my hair. They told me $69.99 to start. REALLY, I thought this was supposed to be discounted, that is more expensive than my regular salon. I thought I would at least try out the hair cut. With signs all over the salon touting the free scalp massage and shampoo with every cut, I thought that might be worth the trip. Well all I got was spritzed on. You got it....they did not even wash my hair before cutting it. Then she she did about 10 cuts and said she was done. She did not even check to make sure the back was straight. And then she asked "Is that okay?" and did not even offer a mirror for me to see. Is that what is passing for customer service today? Well I would rather NEVER get my hair cut again than spend one more penny at Fantastic Sams ....There is NOTHING fantastic about it. Don't waste your money.

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fantasticsams says: (10 years ago)
Good Morning,
I am so sorry to hear of your dissapointing visit to your local Fantastic Sams. I would like to forward your comments to the appropriate regional office, but do not know the city and state of the salon you visited.

We really appreciate you taking the time to post the details of your recent visit, and we would like to follow up with both you and the salon. Please forward details to:

or post here at MeasuerdUp.

I look forward to your reply.
Thank you for your time,
Fantastic Sams Guest Service

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