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Fantastic Sams Complaint - Fantastic Sams , have ruined my hair - Hair Cut, Fantastic Sams Inver Grove heights, Minnesota, West St Paul, MN
Fantastic Sams Complaint

Fantastic Sams Complaint

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Fantastic Sams , have ruined my hair - Hair Cut, Fantastic Sams Inver Grove heights, Minnesota, West St Paul, MN


Before new years, totally destroyed my hair, uneven, overcut, stylist never listened to me, Owner called back to put a show of my stylists have many happy customers and when you left, you were not mad, If you want to screw your hair right before new years, if you have real nice gorgeous hair that every one complements and you want to be like ,"OMG what happened to your hair, If you want to call the owner and owner says, every one says your hair was fine when you left, if you want to encounter a nightmare for your new years. Then Fantastic Sams West St Paul(Dec 2009 was my experience) and Fantastic Sams inver Grove heights, MN ( April 2009 was my experience) is where you can send your enemy to get her hair ruined. The sad part is you are hurt, your hair is runied, then you get a diplomatic defense specialist owner who wants to tell you, " you are the problem, if you are not happy with your hair", "you are the problem if you told stylist to do sth and she did opposite, you are the problem, because 10 Minutes communication is not enough, you are problem, because some one else asked you to cut your hair and you have told her, when the lady I spoke with, knows what I need to be done, you are the problem, because you accept,to go to a cheap place, pay cheap money, you risk to get your hair to be ruined,that is what you feel you are getting, I kept telling the owner, I am sorry, you are telling me, I am not aware my hair is ruined, because you I was seen tipping your person, because I did not scream, ,,..., I am writing this , because as a woman I understand, how important this is to us, and how painful it gets when we get our hair ruined and over cut. Specially that to my experience, the owners of such Salons want to tell you, it is your fault , you are over sensitive, lets ruin your hair before New Years, so what, it is going to grow back,.....Ok, it is a Cheap Salon, Ok, you risk it when you go there..... but I am telling you may be you can pay few more dollars and do not Risk going to Fantastic Sams West St Paul, MN... or Fantastic Sams, Inver Grove heights, MN. Because the Pain is sever and all you get, IF YOU GET IS YOUR MONEY BACK NOT YOUR HAIR.


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Comments


0499 says: (4 years ago)
 0
I usually have no problem going to the same stylist in Inver grove Hgts on Cahill Ave. Today I needed a hair cut and went there. My usual stylist was not there. There was only one person working. There were no other customers there. I specifically told the stylist how I wanted my hair cut. She starts buzzing off my hair. I told her that's not how I want my hair cut. She says then how do I want my hair cut then. I thinking to myself, how can u fix a hair cut when you already started buzzing the hair off. I paid $15 for a bald headed hair cut. Very disappoint. Because if I wanted to go bald I could of did it myself for free. People like her should not cut other peoples hair.



cherrysunshine111 says: (5 years ago)
 0
I just have to say that I have been going to Fantastic Sams regularly for the past 5 years to do my cut and color. I used to go to a stylist that did the exact thing that I wanted every time but she ended up moving stores so I had to settle for one near my home. Last week I went in to get my hair done actually it must been about 2 weeks now I got my hair colored it was red and blonde but mostly the blonde was fine the red had faded to a brown I asked her if she could do light on top and dark brown on the bottom she told me that there might be a little pink tinge to some of the Reds but that would fade out eventually and that she could do it no problem. When she was done my hair was wet so I couldn't tell how dark my hair actually was when I Dried it was jet black in the blondes were white I looked like Cruella Deville. The worst part about it is I went in the next day and every stylist in the salon agree that I deserve a refund but did not have the authorization to do it so they have been giving me a run around for almost 3 weeks now trying to figure out what they can do I told the owner that I just want my money back for the haircut which she also screwed up and the color she can keep the conditioning treatment but I want the rest back. The owner told me she would discuss with the franchise how she could do that for me. Then she had not responded to me so I had to call the corporate office and finally I got a call back from the stylist who did my hair as she continued to try to justify what she had done she said yeah you said you wanted your hair dark I said yes and I specified I wanted a dark brown not jet black there is nothing you can do about jet black hair. It is ruined beyond belief and I have a wedding this weekend which I'm going to be extremely embarrassed about because I looked like Cruella Deville they tried to fix it but were unable to the employee that did my hair called me today and told me that the lady who tried to fix my hair got fired because she wasn't authorized to do that. Well at least she did a better job of trying to fix what she did :-( my hair actually started to fall out in little pieces in the front because she overdeveloped my hair so much that it was fried to a crisp. And now I continued to get the runaround from the managers all I want is my money back I will never go to another fantastic Sams again except for to my original stylist if they do not get this issue resolved. I don't think it's that hard to refund a person's money when you clearly made a non fixable mistake. I hate this store it's the location Hudson Road in Woodbury. Never go there its a fucking scam! and now for the rest of the summer I'm going to have jet black hair who doesn't love that when it's 100 degrees?...



Mariah says: (8 years ago)
 0
I feel for you...I will never go back to
Fantastic Sams again. On June 1 of this year I went to one of their Rochester MN stores for a cut, and I got more than my hair cut, she cut me on the neck. Did not offer any first aide, to help me get the who knows what kind of jerms killed...I bled, starting brusing the next day, family asked me what happened. Had to go to the doctor as I am concerned about disease. Called the owner after not being able to reach any one for weeks on one of the phone numbers...she called my cut a scatch, did not say one thing about her salonists not having a proper protocol for injury, and she said it is not her responsiblity to help with my doctor bill. All I can say is WOW...she does not have a clue what it is like to wonder if I may come down with a disease, such as hepititas or aids...and she says she is in no way responsible...unreal, even my doctor informed me that she had never heard of anyone getting cut at a salon...and here I get cut and the owner now mind you say's she is not and I quote, not responsible...WOW again...2



SARA09 says: (9 years ago)
 0
WHO WAS YUOR STYLIST BECAUE WHEN I WENT TO THE ONE IN WEST SAINT PAUL I HAD JACQUE AS A HAIRSTYLIST, I DONT KNOW HOW ANYONE CAN BECOME AHAIRSTYLIST IN THAT SALON THEY DONT EVEN KNOW WHAT THEY ARE DOING, MY HAIRSTYLIST WAS JACQUE AND SHE DOES NOR KNOW HOW TO DO HAIR I WOULDNT SEND MY WORST ENEMY TO GO GET THEIR HAIR DONE BY HER, AND SHE IS ALSO DISRESPECTFUL TO HER EMPLOYEES, SHE DOES NOT NEED TO BE EMPLOYED THERE




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