Fantastic Sam's Reviews and Complaints

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Fantastic Sam's Reviews

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  • Horrible service

    Well I have to say the first time that I went to fantastic sam's in sun city was fine color and cut.The next time not so good she left the color on for 1hr. and 15 min scalp burning she apologizes so I go again she was good with the color time wise and all I had a coupon for full service 54.95 they charged me 65.00 was that because she combed the color thru my ends? If so totally ridiculous. So I go again this time while she is suppose to only give me a clean up on a cut she gives me bangs which I haven't had since I was a kid I am 62 now I did not want the bangs she just did it.... More...
    purple5815's Picture   purple5815    0 Comments   Comments
  • bad perm

    I had a coupon for a perm and went in. The woman looked like she was in a bad mood. She did not put a cape on me before washing my hair and it felt like she was pulling my hair out when she rolled it and came close to my eye with the scissors. She did scratch my cheek with them. My hair is frenzy not curly. I have to go to another hair dresser to get it fixed. I will not go back there. More...
    cclevela's Picture   cclevela    0 Comments   Comments
  • Fantastic Sams

    I had been using Fantastic Sam's for several years in Colorado so when I moved back to New Mexico I sought one out. I asked her to take off an inch and she cut an inch to my head. When I saw she had done that to one side I said what are you doing? That is way too short, she answered "no it isn"t". Then argued with me, saying that I told her I wanted it tapered. Where I come from taper is a shape, not a length. I should have known better than to let her cut my hair when I told her I was using one of FS hair thickening products and she made a face and said "I... More...
    Jakib's Picture   Jakib    0 Comments   Comments
  • Haircut nightmare!

    My 15 yr.old wanted his hair trimmed. He had Justin Beiber like bangs (took him months to grow) and in on chop the hairdresser cut them to the middle of his forehead making him look like Bobby Brady! He was devastated and has been crying, my fiancee and I were in shock when we saw him. He is in high school and this is not good for his self esteem. I feel so bad for him..but I can't fix this. Can't believe a so called professional would do this! The hair will grow back but still..... More...
    Classof1986's Picture   Classof1986    0 Comments   Comments
  • Unprofeessional

    I was greeted by a stylist at 3:05 and was the next person in line. 3 people came in after me. The 4 Stylist working had continuous chatter among themselves for 20 minutes. 2 Stylist clocked out when a woman appeared from the back and took a customer who came in 15 minutes after I did. When I confronted the 2 Stylist about the situation I was told it would be a couple of seconds. After waiting for 5 more minutes with no response, I walked out the door. Total time of 45 minutes with no haircut. I'm in the service industry and would be out of business if I showed half the lack of... More...
    angelam's Picture   angelam    0 Comments   Comments

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