Fantastic Sams Support Tickets All Reviews

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Fantastic Sams Reviews

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  • bad color

    Walked in at 2:30 and asked for a haircut and highlights and a peek a boo i have light brown highlights were spotty i looked like a cheetah Orangery coloured spots she tried to blend them and tone . my hair is now solid blonde orangish now crying my hair is ruined ...135$ and it's now 7:00 they offered to fix it for free. .nexted day Got there at 1:00 to have the manager fix my hair she was not even told i was coming had to wait half hr ..she then colored my hair with foils to bring back more of the natural color somewhat better i now have greyish platinum... More...
  • Bad Color Job

    I could say bad, but it was like NO COLOR. Stacey, the stylest, at 1301 E Debbie Lane, Mansfield, TX colored my hair, or I should say, did not color my hair. It was amazing, she applied the color to lift the roots to match the previously treated hair. But when she washed it out, it was like she had not colored the roots AT ALL. The rest of the hair lightened just a little so it was a nice color, but the roots did not. Dried it and asked what I thought and I said, well, it looks like you didn't even color it. So then she said she would do another treatment that would not take too... More...
  • Fantastic Sam's Troy, NY

    On Saturday July 14, 2012 I went to the Fantastic Sam’s in Brunswick, NY for my first time. The girl that cut my hair was extremely nice, however, very inexperienced. During my haircut, I complained several times about how uneven my hair looked, as well as the fact that my hair was barely wet while she was attempting to cut it. It was the worst cut I have ever had. I complained 3 times and the girl never offered to have a manager or more experienced stylist come over to help her, but I was still charged $17 at checkout. I paid the $17 and tipped her a few bucks mainly because it was... More...
  • Fantastic Sams

    I have been going to F.Sams for years, never with a complaint, until I visited Fayetteville NC and went to a F.Sams. The stylist seemed extremely nervous and took forever just to prepare the color. When she put the fois in, I told here she didn't put nearly enough in my head. She put a few more on the top to shut me up, and assured me the rest would be fine. When she dried my hair, you could clearly still see my regrowth, which I showed her. She offered no apologies, nothing. I left clearly upset, but not wanting to cause a scene. I had to call back the next day to speak with... More...
  • Pissed Mother

    My daughter received a perm at the Lebanon, TN salon by Brandy and it was the worst experience of my daughter's life. This beautician was unprofessional and caused injury to my daughter's eyes by getting perm solutions in her eyes and not even try to get it out. Brandy also left my daughter many times she had to be reminded by other employees to come back to my daughter to finish her perm. She soaked my daughters shirt so much that my son had to come up to the salon with another shirt. My daughter's perm itself was awful her hair was burnt up probably due to the fact that... More...


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