Fantastic Sams Reviews and Complaints

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Fantastic Sams Reviews

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  • Fantastic Sams in Sussex Wisconsin

    I went in with my strawberry blonde hair to the middle of my back. I am going grey and have been for years moved here so when tried new stylist took photos from time I was child,20,and 30s to show my hair color and style how could I have been more clear? I am now in tears since Thursday today is Sunday I am going to Spargo%u2019s tomorrow to have them fix my hair. They cut off most of my hair barely touch my shoulders now. And as for my beautiful strawberry blonde looks like a cheap 2 bit hookers brassy red blotchy bottle dimestore job. More...
    Dana71's Picture   Dana71    0 Comments   Comments
  • Fantastic Sams Hair salon

    09/04/2017 9-9:30am Labor Day to be exact. A stylist named Michelle was only suppose to "trim" my hair. I wear it about 2' all over cut. My ears slightly covered. She butcherd my hair, like she was mad. I can not even grab my hair on the sides. and Oneside is much shorter than the other. It's absolutely the worst hair cut I've ever had in my life!!! I called my bf and cried all the way home! I came to work today and everyone was like what happened to you?? I told them this wasn't the hair cut I asked for.One co-worker even noticed how much shorter in one spot... More...
    1forest1's Picture   1forest1    0 Comments   Comments
  • Ugly Layers.

    I walked into the store and I asked for a trim and layers. I was about to cry at the end on the style because I HAD very long hair. Then some lady cut off so much of my hair. She made the layers so noticeabled. I tried to put my hair up into a ponytail. I had so little hair left. My mom said that we are never going back there again. I would definitely not recommend. More...
    maddy101's Picture   maddy101    0 Comments   Comments
  • Had to get a another haircut

    When we first walked into fantastic sams we were put to wait for over 5 minutes when there were 3 stylists and one other customer. We only came because I happened to need a trim and we had a coupon for fantastic sams. Never again. First when the woman asked me what I wanted I said I wanted 2 inches off but my mother said to possibly go to 3 after seeing how the 2 inches off would be, but this lady had the audacity to say 'oh honey I'm not cutting your hair twice for $11.95.' Um excuse me? You better be cutting my hair right how I want it to be if I'm paying you whether... More...
  • Bad Haircut

    I took my daughter to Fantastic Sams for a trim. She told and showed the stylist that she only wanted an inch, 2 at the most taken off the ends. She asked him to just wet her hair, because she was going to go home after the cut and take a shower. He insisted that he wash her hair. When he was starting to cut her hair, he told her that the hair cut she had might work on some people, but not on her and then he proceeded to cut 4-5 inches off!!! Nothing was even and she has at least 4 different lengths throughout her hair. She had been growing her hair out for 3 years and it was all cut off.... More...
    jostman's Picture   jostman    0 Comments   Comments
  • Extremely disappointed with coloring

    I went to Fantastic Sams, 3993 Tyrone Blvd. St Pete Beach. Florida, to get my hair some coloring NEVER MENTIONED ROOTS. My roots are dark, I mentioned about the orange tone I had got due to excess of sun and salt. I request for some highlights at the same time. I could not believe what this young woman did to my hair. She didn't hear what I was asking. She did what she wanted no what I wanted. My roots came out darker, which I never requested it. On top, she left so much coloring over my front skin of my face, when I go back to my car, I noticed the horrible mess. I went back to the... More...
    finno's Picture   finno    0 Comments   Comments
  • Disappointed with coloring at valrico location: waste of time

    Careless to say I will not be a returning customer. I only went in to have 3 shades of highlights put in, but was not what I received at all after 8 hours. Instead of stripping it first, she just tried to put it on top, to save time, was her exact words, but when that did not work, she then proceeded to add more highlights to get the look I desired. However, when that did not have an effect she then proceeded to bleach my hair. Not just the highlights, all of your hair! It of course turned an orangish red color, which are neither color I asked for. After proceeding to bleach my hair again,... More...
    (Spa Services)
    Kdkdjdj's Picture   Kdkdjdj    0 Comments   Comments
  • ill never go here again

    i went to the fantastic sams on rice road in lees summit mo a few months ago i didmt know i could write reviews on here so here it goes. i called first and was answered by the rudest lady i tried to make an appointment with a girl i was referred too the lady was and not helpful so i waited and went in later and the girl was there and busy but she worked me in anyways as far as i could tell she was the only one in their who had any business working there. the manager (denise) was a complete bitch to me and the stylist doing my hair (brittany) trying to make her look stupid in front of me... More...
    momma2607's Picture   momma2607    0 Comments   Comments
  • Ghetto salon

    Dont waste your time at the FaNiantic Sam's on 1800 Skibo road in fauetteville nc unless your black. This salon has turned into a ghetto salon wroth almost all black stylist and racial undertones everyday in the salon. One lonely token white girl on staff that seems to get bullied and talked about line a dog when she's gone.loud abnoxious conversations and racist political conversations fill the salon daily. So sick of it..we will never return to this salon ever..Try great Clips...much better environment. More...
    Cmiller6276's Picture   Cmiller6276    0 Comments   Comments
  • terrible cut and service

    I showed Jen a picture out of one of the salons own books and I ended up getting a bowl cut with no blending - it looked nothing like the photo. I tried to reach the manager Cindy for 6 days and when I finally talked to her she was accusitive, ignored me, was unresponsive, made light of my issue, refused to give me her supervisors name. Cindy told me I was rude and hung up on me trying to explain my situation. If you want a chop job, non - existant customer service, to be abused physically and emotionally go ahead and waste your money. This salon is the bottom of the barrel. More...
    willowpie's Picture   willowpie    1 Comments   Comments
  • Pink High lights

    I went to the Gardner ks location. I wanted dark red highlights. Ended up with Pink highlights. The guy was not interested on how I wanted my hair cut. When I was telling him how I wanted it cut, He snapped at me telling me he was going to get to that. Back of my hair was extremly uneven. He was in a rush, he did not show me what the back looked like. He did not cut my bangs. I was not going to tell him he forgot to cut my bangs. Very Arrogant. Had to go some where else to get my hair fixed. More...
    Lrshea's Picture   Lrshea    0 Comments   Comments
  • bad color

    Walked in at 2:30 and asked for a haircut and highlights and a peek a boo i have light brown highlights were spotty i looked like a cheetah Orangery coloured spots she tried to blend them and tone . my hair is now solid blonde orangish now crying my hair is ruined ...135$ and it's now 7:00 they offered to fix it for free. .nexted day Got there at 1:00 to have the manager fix my hair she was not even told i was coming had to wait half hr ..she then colored my hair with foils to bring back more of the natural color somewhat better i now have greyish platinum... More...
  • Fantastic Sam's said I have lice.

    I've been going to Fantastic Sam's for years and never had a problem. But lately I've been leaving unsatisfied. So today I wanted to get a haircut so I came in and the lady sat me down and I told her what I wanted. She then started taking parts of my hair with a comb and looking at it all disgusted. After about 5 minutes she said (very loudly and rude so everyone could hear) I'm sorry to inform you that you have lice nits in your hair so we cannot provide you any service today.. I was shocked. I've never had lice before. And she was so rude about it . The whole time... More...
    Olyabro's Picture   Olyabro    0 Comments   Comments
  • Bad hair month!

    My mother and I went in to this location for perms a couple of weeks ago. The only positive thing that I can say is that we didn't have to wait long to be seen. It took forever for our perms to get done, was very expensive, and our hair looks exactly the same as when we walked in! On top of that, a lot of my hair starting to break at the root from chemical damage so I have some like bald looking patches now that can only be covered up by wearing a cap! I would never go back to the hair salon! There's no way that any of their stylist know what they're doing at all! And... More...
    Maggiemoo's Picture   Maggiemoo    0 Comments   Comments
  • Unfriendly Hairstylist

    I went in to get my hair trimmed and my bangs cut. I had noticed that I had a significant amount of dry, damaged hair, so I wanted to get that cut to improve the health of my hair. I had also stated to the stylist that I had attempted to cut my own bangs a few months back, but that they did not look quite right. I gave her clear instruction to give me "U-Shaped" bangs, to cut my hair in point cuts (as I do not like the blunt/straight across cutting), and to only take about one to two inches off of my hair. The stylist greeted me as though she were exhausted or eager to finish the... More...
    ab17's Picture   ab17    1 Comments   Comments
  • Fantastic Sam's Rockville, MD

    Down here for the summer, and I needed the dead ends cut off of my hair badly. The Fantastic Sams in Greensburg, PA has always done well with my cuts and waxes, so I thought another Fantastic Sam's would do the same. I called before going to see if I would be able to cut my hair and wax my eyebrows, and I was told that would be fine. I went in and the stylist at the desk asked, "Can I help you?" like they had just closed or something. I told her I had called and she said that there was no one available to wax my eyebrows and if I still wanted a cut. I said sure. So I signed... More...
    emmajd13's Picture   emmajd13    0 Comments   Comments
  • Fantastic Sams NOT so great employees

    To whom this concerns, I went to the Fantastic Sams in Greenville, NC to get my hair done by a stylist named Cindy. Background info- I have dark brown hair that was long and didn't have split ends and came down 14/15 inches behind my back. I came in to get my hair bleached/dyed ashe blonde and I was charged approximately $115. The manager that was there, Lauren, told Cindy to go ahead and bleach my hair. I was sitting in the chair for about 30 minutes and Lauren told her to go ahead and let me sit under the dryer because my hair was taking a long time to be bleached. She let me... More...
    queenamazonia's Picture   queenamazonia    0 Comments   Comments

    I went into the Ramsey location off of sunwood dr to get an eyebrow wax. I don't remember her name but she had snake bit piercings on her lip. She mad one shorter than the other and completely changed the shape of my eyebrows when all I asked for was a trim. They look crooked and horrible. DO NOT GO TO FANTASTIC SAMS FOR ANYTHING More...
    catbur's Picture   catbur    0 Comments   Comments
  • Hairstylist named Angel

    This visit was very upsetting, after all the times I have been there. I usually just take the stylist they give me, so today I got a lady named Angel. I had got my hair shampooed and cut ( just like my son). He got out of his seat, but my stylist continued on. She asked me if I wanted my hair styled and dried and I responded with, " No, Please Don't" I thought I had made myself clear, then she said, "Oh, you don't dry your hair. You know it is healthier that why right?" This statement was confusing, but it did show my that she understood that i didn't want... More...
    auburntiger's Picture   auburntiger    0 Comments   Comments
  • A very unhappy customer

    I went into the fantastic SAMs location on 80th state Kck yesterday asked for my hair to be died brown with blonde streaks through it I got nothing even close my hair looks terrible it's fried out my hairs brown on the bottom and red on the crown of my head the haircut also looks terrible and they charged me $100 and refuses to refund me my money even with the receipt my hair was to the middle of my back now I have no choice but to get a short haircut I'm very unhappy with this I've been in tears since yesterday I have my daughters graduation in 4 days to attend and my hair... More...
  • haircuts

    I will never go back here again. Waited an hour and had 3 people taken ahead of me. One girl acted like she was on a date with the client, played with his hair after she cut it for like 25 minutes. I don't mind waiting my turn but but that was ridicules. Then when one girl gets done she just walks around like there is no one waiting. Bad customer service . If you expect someone to come back you have to get on the ball. They must not need the business to bad. More...
    puddn's Picture   puddn    0 Comments   Comments
  • perm

    .....i on January 7 2015 i went to the Shelbyville Kentucky fantastic Sam's .... i went to get a spiral perm ...waited the three days washed it and no curls not even a wave. ..contacted them three times plus email all i got was you waited to long how bout a free hair cut and ten bucks off your next visit Wtf? I paid a lot of money for the perm and got screwed. in a wheelchair due to a car accident and loosing my leg i dont have the time or the money to redo this or deal with bad management and services. ..DONT GO TO TJIS SALON THEY WILL SCREW YOU OUT OG MONEY AND TIME! More...
    crystal81's Picture   crystal81    0 Comments   Comments
  • Bad Color Job

    I could say bad, but it was like NO COLOR. Stacey, the stylest, at 1301 E Debbie Lane, Mansfield, TX colored my hair, or I should say, did not color my hair. It was amazing, she applied the color to lift the roots to match the previously treated hair. But when she washed it out, it was like she had not colored the roots AT ALL. The rest of the hair lightened just a little so it was a nice color, but the roots did not. Dried it and asked what I thought and I said, well, it looks like you didn't even color it. So then she said she would do another treatment that would not take too... More...
  • Fantastic Sams are NOT fantastic at all.

    I went to Fantastic Sams to have my hair colored. What started out as a $45 color ended up costing $150 and it was NOT Fantastic. The woman who colored my hair said "You're in good hands." That was Stacey. She asked a hair dresser across from her about the color but said she was just confirming what she already suggested we do to my hair. She applied the product to lift the color on the roots to match what had been treated before. But when she rinsed it out, the roots looked like they had not been touched at all. The color on the rest of the hair was nice. So she said... More...
    kproudhorse's Picture   kproudhorse    0 Comments   Comments
  • horrible customer service wentzville

    I went for a haircut. I have long hair and was just wanting a trim. The stylist brought me back to the sink to wash my hair before my cut. All of my hair wasn't wet, and she only put shampoo on half my head. She never introduced herself as she began to cut. When she was finished, she never asked me what I thought or let me look at the back. My hair was dripping wet!!! She told me I was finished and took the cape off without offering me a blow dry! It was 15 degrees outside. I left with my shirt and coat wet from my hair dripping all over it!!! The entire time she cut my hair, she was... More...
    alexandra's Picture   alexandra    1 Comments   Comments
  • Very crappy expensive hair dye job and very rude service!

    Do not go to fantastic sam's whatever you do! Went in, asked for purple ombré and after my hair was a crappy faded purple with a few purple pieces. I paid $140!! I went back to complain and the girl rudely told me it was ombré and to wash it a couple times and it will be better. So I did and went back. By this time it was barely even purple anymore! It was a crappy brown with some purple in it! She still told me it was ombré and was very rude. Save your money and hair! Never go to fantastic sams or don't let anyone you know go there! More...
    Kj123's Picture   Kj123    0 Comments   Comments
  • Fantastic Sams, Sun City Center, FL

    I have been having my hair cut at Fantastic Sams, Suncity center for last 2 years. They are okay. Every time I have been there, stylists (those who had my hair cut) listened to my need and performed satisfactorily. This time when I went there, there was a stylist who talks and walks in a different way. I explained to him what I want and categorically told him, I DO NOT want my hair short. I just want to trim little bit over my shoulder and ears which were curling up too much. I have been so disapointed that I have no language to curse him. 1. He used a big white comb to comb my hairs... More...
    Badplace21's Picture   Badplace21    0 Comments   Comments
  • Never again will i TRUST anybody that works @ FS!

    I went to FS saturday 1/31/15, wanting to do chunky blonde highlights and a a trim on my hair! come to see that it was a ugly MESS!! my roots were yellow then it faded to orange and red!! The lady asked me if i liked it. I couldn't even answer i was almost in tears! She also chopped my hair off WAY to short! my dog gets groomed better at the vet! i am very upset that was a waste of $105!! i could have paid that at BELK and got MUCH better results! i will let everybody know to NOT waste a penny in this place!! More...
    meagan's Picture   meagan    0 Comments   Comments
  • Fantastic sams 4661 Torrance CA

    I recently Went to this fantastic Sam's to try something new and cute to my hair but instead I get traumatized . The owner of this location was the one who was working on my hair I asked for ombre , it looked nothing like it the highlights were a mess looked like someone just through light dye in my hair , she was going to let me leave knowing she did not do well which is very un professioal and just wrong , she says to come back so she can fix it which I did but she did not fix the blondes were two different colors . imagine I paid 65$ than I call her and tell her so she says come... More...
    lynmor310's Picture   lynmor310    0 Comments   Comments
  • bad

    This the worst salon that I have never been before this is the 3rd Time they cut my hair during eyebrows waxing I seriously can't stop crying after lookin to my eyebrows the lady who did this was not even say sorry and the salon people are very careless I think they don't know work at all even though I paid them also gave tip this is not the first time I had this experience . I would recommend people be care full when u want get any thing in ffantastic sams l...I'm feeling very bad. More...
    kurva's Picture   kurva    0 Comments   Comments
  • Very Upset

    Fantastic Sams needs to work on who they hire. Went to the one in Buellton CA and certain worker their does a terrible job in cutting hair. Does not listen to customers requests and has poor personal hygiene. Not Happy at all. Asked her to go as short as possible with scissors and literally took off 1/4 of an inch and said that was as close as she could get it to. For $17 i expect to get a good haircut, especially when the request is not complicated. More...
    santana35's Picture   santana35    0 Comments   Comments
  • What is a Fade?????

    I went to get a regular haircut. I told the lady barber, I would like 2 on the side and 4 on the top also faded. The Barber did the .5 on the side and 5 on the top. Then she told me, she doesn't know what and how to do fade. I looked like a joker sitting in there trying to at least look half decent. It took about an hour...I am not going back.... More...
    deltatech's Picture   deltatech    0 Comments   Comments
  • haicut

    First and foremost, I would like to apologize for a bad review i posted on Nov.24,2014.It was a mix up on my part, i went to smart style and thought it was Fantastic Sam's. I got a terrible haircut at smartstyles. Fantastic Sam's called me up and offered me a free haircut even though it was not them that screwed up my hair.Today [Nov. 26,] I went for the free haircut and they did a fantastic job at making my haircut look real nice.I want to thank Regina for what she did for me. I have become a steady customer to Fastastic Sam;s now. Again thank you so much!! More...
    kenwells's Picture   kenwells    0 Comments   Comments
  • Ankeny Iowa Fantastic SAMs WORST Experience EVER

    I had a great stylist the first time at fantastic Sam's. My hair was strawberry blonde. Unfortunately my stylist moved. The new stylist said she hadn't worked with the new colors. She turned my hair a dark purple/fuchsia cherry coke color. But said to wash it out and it would lighten it up. She said to go home and wash it several times and it would lighten up, but come back if it didn't. After 2 days (no lighter), I came back. The stylist was hostile before I even said a word. She said come back Monday, this was Thurs afternoon. My grandma, a graduate of Paris Academy (beauty... More...
    Shopdoll12's Picture   Shopdoll12    0 Comments   Comments
  • Hair dye on a 40 dollar shirt and ruined now

    Hello this place you should not go to as they do not own up too any Mistakes they do when it comes too color and Hair cuts, myself I went here 3 weeks ago and had a 40 dollar shirt wrecked by hair dye, The stylist acted like it was no Big deal. I called too speak with her the 2nd time and she Blew me off never returned any of my calls , Why they allow Employee's too get a way with it not sure so Moral of story 60 dollars for service, 5 dollar tip and 40 dollar shirt Destroyed More...
    richie72700's Picture   richie72700    1 Comments   Comments
  • It's all in the stylist, people.

    I have the BEST stylist ever in the world. It's not so much about the place you get your hair/eyebrows/what have you done, it is the person you go to! I have been with Jaceil for about 5 years now and never once have I had a bad experience. The ONE time I trusted someone else, I had no eyebrows left and burst into tears, but my beloved stylist worked with me for months to fix them, starting with tips on how to fill in the little slivers I had left without looking like a hooker. It has gotten to the point where I simply go in, give a general idea of what I'd like, and tell her to... More...
    mandaboo8588's Picture   mandaboo8588    0 Comments   Comments
  • hairstylist quiet unfriendly, chairs uncompfortable

    I wanted a perm on a Sunday. Called got appt right away. Stylist was pleasant upon greeting. During the perm I tried to carry on a conversation with the stylist but she was not cooperative in keeping it going. She said at one point can I offer you a magazine. Well, I need my glasses to read and she wanted my glasses removed through out the whole perm. One thing when your a stylist and a person is in the chair you need to keep the person comfortable and feel welcomed. I did not get that vibe. Also, the stylists chairs are very uncompfortable. And the shampoo chairs are inconvient... More...
    retiredannie's Picture   retiredannie    0 Comments   Comments
  • fantastic sams clifton park rude stylist bad service

    I have been going o fantastic Sam's in clifton park for 6 or 7 years to get sunglitz highlights. The other day I went in to get the same sunglitz pulled through a cap and the stylist says shes not doing it through a cap. I saw 5 or 6 times I wanted it through the cap and she said "well I'm not doing it through a cap thats old school". I tell her I want it to look natural and subtle and when its done they are larger highlights like stripes and she says it looks natural. It comes to pay and it comes to almost double what ive paid for the highlights through the cap. I left... More...
    hollilynn's Picture   hollilynn    0 Comments   Comments
  • fantastic sams

    I. Love. My. Haircut!!! I had recently admired a friend's hair and she told me that she'd gotten highlights (for the first time ever) at Fantastic Sam's in Riverview, FL. On a whim, I decided to stop into the salon and "do something" about my very matronly granny bun. Upon entering, I was greeted quickly and asked what I'd like. I told the stylist that I wanted to make a change. I then requested that, of the stylists working that day, to please make my appointment with someone who was "good with texturizing" a.k.a. thinning shears, as I have very... More...
    judiegirl's Picture   judiegirl    0 Comments   Comments

Fantastic Sams Reviews By Product


Fantastic Sams Comments

chicaaaa says: (5 years ago)
I really wanted to get my hair thinned out because my hair gets SOOOOO thick. The stylist started to do the ends but then stated she wouldn't thin them out this time because my ends were already thin enough. You're supposed to start from the top down to the mid section from what I learned. Going to Hair Cuttery to get it fixed now.

Brunello says: (5 years ago)
Fantastic SAMs on west gray in Houston is the worst at guests services.
They "encourage you to leave" when they are busy?
Michelle keeps customers away ! I've been going there for 5 years but today she told me that she was too busy and it would take 30 minutes
I said ok but then she said well I have to do a lot of work and kept encouraging me to leave !!!
WTF? Will never come back!

echo419 says: (5 years ago)

She continued to ask me questions like, "did you shave your head or something?" and "who cut your hair? Nobody should give you scissors." And was SO mean throughout the whole time.

I could go on for hours but you get the point. Go get your hair done somewhere else. Avoid this place at all costs.

Paxton106 says: (6 years ago)
Could customer service please explain to me why I have to hear employees complaining and bickering instead of taking care of customers waiting to be checked in? Can anyone please answer this?

waterflower says: (6 years ago)
I just came from a location in Denver CO and the young woman there Virginia did a GREAT job. She did exactly what I asked her to and I love my new haircut. Every time I have gone to a Fantastic Sams location I always get a great haircut. I believe it is a combination of the type of energy you (the customer) bring in and the energy in the shop. I hope those people who got bad haircuts have a better experience wherever else they go. Blessings to all...

Krys810 says: (8 years ago)
This place is located in Laveen, AZ. I've always highlighted my hair myself by drug store quality. I went to Fantastic Sams to have my daughters hair cut. They convinced me to have my hair high lighted professionally and they told me it would be 80 bucks. Well, the highlights looked uneven, and parts of my highlights still showed my dark brown hair like an inch or 2 of it. Then they later charged me $102 dollars and never informed me that blow drying and shampooing hair cost extra money when I said this was my first time getting my hair done which means i had no idea they would charge me extra. Also, my younger sis got a hair cut there and she said she only wanted a trim and the lady there cut her hair short to her shoulders when her hair was down to her tummy. My boyfriend also got his hair shaved and you can see a few hair strands poking out in the light. i think these people aren't real professionals.

BILLY2774 says: (9 years ago)
fANTASTIC SAMS IN NORTH ANDOVER - There is a pregnant young girl there, who not only was rude, but doesnt know how to interact with customers. Worst of all, I do not think she ever went to school to cut hair. She might as well have put a bowl on my head and cut around it. She was rude, did a terrible job, and I will never go there again. You have been warned....!!!!!!!!!

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